EMAIL · Senior-led practice

Email Marketing Services

Lifecycle, transactional and broadcast email programmes on Klaviyo, Mailchimp and HubSpot.

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4.9 212 reviews · Google & Clutch
2,590+ projects shipped since 2009
96% client retention
15 years in practice
What's included

Every Email
engagement, end-to-end.

Each feature ships in the first 90 days. Documented, owned, on the dashboard.

List growth

Part of every engagement. Senior-led. Documented on the shared dashboard.

Automation flows

Part of every engagement. Senior-led. Documented on the shared dashboard.

A/B testing

Part of every engagement. Senior-led. Documented on the shared dashboard.

Deliverability

Part of every engagement. Senior-led. Documented on the shared dashboard.

Klaviyo / Mailchimp

Part of every engagement. Senior-led. Documented on the shared dashboard.

Reporting

Part of every engagement. Senior-led. Documented on the shared dashboard.

Process · 5 steps

Tight loops.
Weekly shipping.

Same operating system, every account. No surprises.

01

Audit

Two-week discovery.

02

Plan

A 90-day plan on one page.

03

Build

Weekly shipping cadence.

04

Measure

Live dashboard from day one.

05

Iterate

Monthly recalibration.

Email is still the highest-ROI channel

For most accounts we audit, email is the most under-invested channel in the stack — and the one with the highest immediate revenue lift. Done well, lifecycle email pays back faster than any other digital activity.

Platforms we manage

  • Klaviyo — DTC e-commerce, complex segmentation, deep Shopify integration.
  • Mailchimp — small to mid-size lists, simple automations.
  • HubSpot — B2B nurture, integrated with CRM.
  • ActiveCampaign — service businesses with longer sales cycles.
  • Customer.io — product-led growth, behaviour-triggered.

Programme types

  • Lifecycle automations — welcome series, browse-abandon, cart-abandon, post-purchase, win-back.
  • Broadcast campaigns — weekly/fortnightly with segmentation, A/B testing and brand-consistent creative from our design team.
  • Transactional — order confirmations, shipping, account events.
  • List growth — opt-in forms, lead magnets, paired with our content team.
  • Deliverability — SPF, DKIM, DMARC, inbox placement audits.

Who this is for

Email marketing works when you have an audience to email — even a small one. E-commerce stores with 1,000+ customers, service businesses with a pipeline of past prospects, info businesses with content subscribers, SaaS with trial signups. It does not work when you have no list (build it first — see our content marketing team for lead magnets), when your product has no repeat-purchase or upsell motion (rare), or when your domain reputation is already burnt (we will need to audit and rebuild before sending volume).

Pakistan-specific email considerations

Two non-obvious things matter for email in Pakistan. First, deliverability to Pakistani consumer inboxes — Gmail, Yahoo, Hotmail dominate, but Pakistani business addresses often sit on shared hosting Cpanel mail that has aggressive spam filters and inconsistent rendering; we test on all of them. Second, send timing — peak Pakistani email open windows are different from US/UK norms (mid-morning PKT for B2B, evening for consumer), and Friday afternoons specifically under-perform because of Jumma prayer + early weekend in Pakistan. We schedule against actual PKT engagement curves, not template defaults.

Pricing & engagement models

Setup project (deliverability fixes, foundational flows, campaign templates): PKR 200,000 to PKR 500,000 one-time, 3–4 weeks. Ongoing management retainer (campaigns, automation maintenance, list hygiene, monthly reporting): PKR 90,000 to PKR 250,000 per month depending on send volume and complexity. Platform subscription invoiced separately (you own the platform account directly — never on our credit card).

What we report

Open rate (with Apple MPP context), click rate, click-to-open, revenue per recipient, list growth rate, unsubscribe rate, inbox placement, deliverability score. The number that matters most is revenue per recipient — that is what we optimise.

Pair with content + SEO

Every email points back to an asset on your site. Content marketing creates those assets, SEO makes them discoverable from organic. The three together is a compounding engine. Tell us about your list.

How to verify what we are claiming

This page is full of numbers. Here is how to check them before you take the call: read our 212 Google Business reviews (the link goes straight to the Google Maps listing — search “One Source Soft Karachi” if you prefer). We are also listed on Clutch where buyers leave verified reviews. Anyone in Email who is not happy to point you at a public review profile is asking you to take it on faith, and that is rarely how good agency relationships start.

From the wire · Email

Latest email writing.

FAQ · Email

Questions we actually
get asked.

Direct answers from the senior practitioner who would run your account. No fluff, no sales pitch.

Is email marketing still worth it in 2026?

Yes — more so for owned-audience businesses than ever. Email is the highest-ROI channel for most e-commerce and information businesses (returning USD 30–40 per dollar spent for well-run programmes). It is also one of the few channels you actually own — Instagram can lose your account tomorrow, your email list cannot.

Klaviyo, Mailchimp, or HubSpot — which should I use?

Klaviyo if you run e-commerce (Shopify/WooCommerce). Mailchimp if you have a small list and need simple newsletters. HubSpot if your team also uses the CRM and you need email as part of a sales pipeline. Anything else (Sendinblue, ConvertKit) for specific niche fits.

How much does email marketing management cost?

Senior-led programme management (strategy, automation flows, weekly campaign, list hygiene, deliverability): PKR 90,000–250,000 per month depending on send volume and automation complexity. Software cost is separate (Klaviyo runs USD 45–700/month depending on list size).

How do I grow my email list?

Honest signup incentives (real lead magnets, not just "subscribe for updates"), exit-intent popups tuned for mobile, post-purchase capture, gated valuable content. We do not buy lists or scrape — both kill deliverability and are illegal under most data protection frameworks.

What is a healthy open rate and click rate?

For Pakistan/MENA e-commerce: 25–45% open rates and 1.5–4% click rates are healthy in 2026 post-iOS-MPP. B2B can run higher (35–50% open). Below 15% open rate on a warm list usually means deliverability problems, not content problems.

My emails go to spam — can you fix that?

Usually yes. Most spam-folder issues are technical: missing SPF/DKIM/DMARC records, IP reputation problems, list hygiene failures, or domain authentication misconfiguration. A two-week deliverability audit will identify the root cause.

How many emails per week is too many?

For e-commerce: 2–3 broadcast campaigns + ongoing automation flows is the sweet spot. For service businesses: 1–2 newsletters per month with one automation flow. Daily sends only work for specific business models (deals sites, news) — for most Pakistani SMBs they accelerate unsubscribes.

Start a Email project

Tell us what
you want to move.